Terms & Conditions

Terms and Conditions of Rental – Agreement – The Willows Lakehouse

Welcome to The Willows Lakehouse, the best-kept getaway secret in the Midwest. In order to ensure continued enjoyment for your next visit and other guests, please read carefully before you submit your reservations form. By submitting your reservations form you are agreeing with our terms and conditions of use. Please check the website immediately before your stay for any changes or notices. The Willows reserves the right to change terms and rates effective immediately.
This agreement serves as the rental contract between you (“Responsible Party”) and Willows Lakehouse, LLC (“The Willows”).

Check-In is 3pm and Check-Out is 11am for Lakehouse overnight guests.

In case of fire on the grounds, cabin, or boat dock, call 911 immediately. Fire extinguishers are located under the kitchen sink, in the Bar-B-Q cart, and on the boat dock for small situations.

Willows Lake
The lake is fed by natural watershed and the grounds are maintained to assure health of the grasslands and wildlife that depend on them. The water is not potable and drinking of it, as with any natural reservoir, should be avoided. The Willows is not responsible for ANY disease, infection, injury or other illness to guest or their party deriving from swimming in or exposure to the lake.

No lifeguard is provided and swimming is intended only for the area specifically marked with rope and buoys. SWIM AT YOUR OWN RISK. Bring flotation devices for your own use. DO NOT LEAVE CHILDREN UNATTENDED OUTDOORS FOR ANY LENGTH OF TIME.

Willows Lake is stocked with catfish, bluegill, crappie and largemouth bass. We manage carefully to maintain an ecological balance that will provide a rewarding experience for all fishermen! For 2018, Bass & Catfish are catch and release except for a 11-13” slot, keeping only what you will enjoy on the table while our guests. Please throw back the large fish of all species so other anglers, especially the youngsters who get the biggest thrill, can duplicate your exhilaration. For panfish, please keep as many bluegill, sunfish and crappie you can eat while at the Willows. We all want every angler to have success every time!

The Lakehouse
The Lakehouse sleeps 10 comfortably with couches or 8 without couches. Smoking is expressly prohibited in the cabin, on the wooden deck, gazebo or boat dock; we expect outdoor smoking will be curtailed in the event of dry weather fire hazard and in respect to others’ sensitivities.

Pets are not allowed in the cabin. Ask about an available medium sized travel cage to house your dog outside. Then, Fido can romp along as you roam the 160 acres of rolling upland landscape. The Willows is not responsible for ANY injury, illness, runaway or other untoward event affecting your pet during your stay. You are responsible for damage to the Lakehouse and its contents by your pet(s) or those of you invited guests.

Kitchen, cook and dining ware, linens and towels are provided for all guests. Daily maid service is not provided, though for extended stays, special linen service can be arranged in advance. There is an apartment style stacked washer/dryer in the furnace room. Help yourself to the continental breakfast provided for your first morning. Bacon and eggs are supplied in addition for you to prepare!

Rates apply to use of the lakehouse, lake, grounds and gazebo. We can help arrange for large tents, and Porta Potties (recommended for groups in excess of 50), just ask well in advance.

Payment Provisions
Upon payment of your non-refundable reservation deposit of 50%, you will receive a confirmation invoice and copy of this agreement by email. By submitting your reservations form through our website you are agreeing with our terms and conditions of use.

Full payment is due at least 14 days in advance by check, cash, PayPal or Venmo.

Cancellations or date changes made more than 30 days in advance forfeit the reservation deposit.

Cancellations or reduced stays made less than 7 days in advance forfeit the first day’s rent; if we can fill 1/2 or more of the booked stay, your rent (less 50% reservation deposit) will be refunded.

A valid credit card is required no later than 24 hours before your arrival. The costs for repair of damage to or replacement of missing items (inventory routinely taken before and after each guest stay), or extraordinary cleanup and/or repairs resulting from you or your party’s stay will be billed separately to the credit card on record.

Loss and Damage
The Willows is not responsible for loss, damage to or theft of your property or the property of your guests. By accepting these terms, you agree to hold harmless The Willows for and from any claims for injuries or injury or damages to you, your family, or guests. If any of the facilities are used by minors under the age of 18, you agree to reimburse and hold harmless The Willows for and from any claims for injuries or damages to the minors which are not covered by liability insurance. You, as Responsible Party, assume sole liability for injury or loss occurring to your party (family, friends, and invited guests) during their use of the facilities during your stay. You will also be responsible for damages beyond normal wear and tear or natural calamity (for example rainstorm, lightning, flooding, tornado, and earthquake), missing items or other negligent or avoidable damage to the lakehouse or grounds occurring during your stay, whether inflicted by you or your invited guests.

Dispute Resolution
Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled either in small claims court per the laws of the state of Missouri or by arbitration, the method to be chosen by the plaintiff. Arbitration will be administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.